Question 1

How quickly do you respond?

Accepted Answer

We respond to all enquiries within 4 business hours. For urgent matters, call us directly on 02038186205.

Question 2

Do you work with businesses outside London?

Accepted Answer

Yes. We work with businesses across the UK. All our services are delivered remotely — you never need to visit an office.

Question 3

How do I switch from my current accountant?

Accepted Answer

We handle the switch completely. We contact your previous accountant, request all records, and ensure there's no gap in your compliance. Most switches complete within 5 working days.

Question 4

What accounting software do you use?

Accepted Answer

We work with Xero, QuickBooks, and FreeAgent. If you don't have software, we set it up for you as part of onboarding.

Question 5

Is there a minimum contract length?

Accepted Answer

No. All our services are monthly rolling. You can cancel with 30 days' notice at any time.

Question 6

Do you offer a free initial consultation?

Accepted Answer

Yes. Book a free 15-minute discovery call via our booking page. We'll discuss your situation and confirm whether we're the right fit.

Question 7

Are you FIAB and IAB certified?

Accepted Answer

Yes. Reckonwell is certified by both the Federation of International Accountants and Bookkeepers (FIAB) and the Institute of Accountants and Bookkeepers (IAB).

Question 8

What is your pricing model?

Accepted Answer

All pricing is transparent and fixed monthly. Use our quotation calculator to get your exact price based on your business type and complexity. No hourly rates, no surprise invoices.

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